Privacy Policy

MLM Retail LLC ("MLM Retail," "we," "our," or "us"), is an event planning company located at 1621 N. Central Ave, Cheyenne, WY 82001. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a consultation, or communicate with us, including by text message.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide when you fill out a form on our website or communicate with us, including:

• First and last name
• Phone number
• Email address
• Event details, such as event type, preferred date, guest count, location, and budget
• Your SMS consent choices
• Any other information you include in a message to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and the date and time of your visit. This helps us improve how our website works.

How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and questions
• Plan, coordinate, and manage your event
• Send appointment confirmations, reminders, and responses to service inquiries by text message, if you opted in
• Send event planning updates related to your booked services
• Send special offers, discounts, and service updates by text message, only if you checked the separate marketing consent box
• Improve our website, services, and customer experience
• Comply with legal obligations

SMS / Text Messaging

If you provide your phone number and check a consent box on our website form, you may receive text messages from MLM Retail LLC. Our form has two separate, optional checkboxes:

Service Messages

Appointment confirmations, reminders, event planning updates, and responses to your service inquiries.

Marketing Messages

Special offers, discounts, and service updates. These are sent only if you check the separate marketing consent box.

SMS Consent and Non-Sharing Policy

Age Requirement

By opting into our SMS services, you represent that you are at least 18 years of age.

How We Share Information

We share personal information only as needed to provide our services, including with:

• Subcontractors that provide support services, such as customer service, scheduling, messaging, and website hosting
• Authorities, when required by law

These subcontractors must keep your information confidential and use it only to provide support services to us. Text messaging opt-in data and consent are never shared with any third parties.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption for form submissions. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to analyze traffic and improve your experience. You can disable cookies in your browser settings.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it promptly.

Your Privacy Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you messages. To make a request, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, contact us:

See also our Terms & Conditions.